ID.me Verification & Account Questions

Do I need an ID.me account to receive the discount?

Yes. You’ll need to sign in to your existing ID.me account or create one during checkout to verify your eligibility.

Is ID.me secure?

Yes. ID.me is a trusted digital identity platform used by major retailers, organizations, and government agencies to securely verify eligibility and protect customer information.

How often do I need to verify with ID.me?

The first time you use ID.me, you’ll need to verify your status. After that, simply sign in with your ID.me account for future purchases. Some statuses may expire over time and require re-verification.

How do I create an ID.me account?

To create an ID.me account: go to the ID.me website, click the "My Account" button in the top-right corner, then select "Create an ID.me Account."

Where can I get help with ID.me verification?

For additional ID.me verification support, please visit the ID.me Help Center.

What if I have other ID.me questions?

For general ID.me verification questions, please visit the ID.me Help Center.

Discount Details

How do I find my discount code?

Simply verify your eligibility through the green ID.me button at checkout and your discount will automatically apply to eligible items in your cart.

Is the 20% discount available online and in stores?

Yes, the 20% ID.me discount is available on southerntide.com and at Southern Tide company stores.

Are all products eligible for the discount?

Some exclusions may apply. Eligible products will reflect the discount automatically at checkout after ID.me verification is complete.

Why isn’t my ID.me discount showing in cart?

Your ID.me discount will appear after completing the verification at checkout. Please note that some exclusions may apply and the discount cannot be combined with other promotional codes or certain gift with purchase offers.

Can I combine my ID.me discount with other offers or promotions?

No, the Southern Tide ID.me discounts cannot be combined with other offers or promotional codes.

Can I combine my ID.me discount with gift with purchase offers?

ID.me discounts cannot be combined with certain gift with purchase offers or other promotional codes. If both are added to cart, only one offer may apply at checkout.

Why did my gift with purchase disappear or change price?

Certain gift with purchase offers cannot be combined with the Southern Tide ID.me discount. If you apply your ID.me discount at checkout, the gift offer may be removed or return to full price.

Why did my discount disappear after adding a gift with purchase?

Some gift with purchase offers cannot be combined with the Southern Tide ID.me discounts. If a qualifying gift offer is added to your cart, your ID.me discount code may be removed at checkout.